Terms & Conditions

1. General

By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.

Farmilia reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website after any changes means you accept the updated Terms.

2. Products & Information

We strive to ensure that all product descriptions, images, ingredients, packaging details, and information are accurate and updated. However, slight variations in colour, texture, product appearance, packaging, or presentation may occur.

All products are subject to availability, and we reserve the right to limit quantities, discontinue products, update packaging, or modify product information at any time.

Farmilia products are food products intended for general consumption. Product information on the website should not be treated as medical advice. Customers with allergies, dietary restrictions, diabetes, medical conditions, or special nutrition requirements should consult a qualified professional before use.

3. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change pricing, offers, discounts, shipping charges, or product availability at any time without prior notice.

Payments are processed securely through trusted third-party payment gateways. Farmilia does not store your complete payment card or sensitive payment information on its own systems.

4. Orders

Once an order is placed, you will receive an order confirmation through the contact details provided by you. This confirmation does not guarantee final acceptance of your order.

We reserve the right to cancel, limit, or refuse any order due to stock unavailability, pricing errors, payment failure, incorrect customer information, delivery limitations, or suspicious activity.

5. Shipping & Delivery

We aim to process orders within 1–2 business days and deliver within 3–7 business days across India. Delivery timelines may vary depending on location, courier availability, public holidays, weather conditions, regional restrictions, or other circumstances beyond our control.

Farmilia is not liable for delays caused by courier partners, incorrect address details, customer unavailability, natural events, logistics disruptions, or other unforeseen circumstances.

6. Returns & Refunds

Returns, exchanges, cancellations, and refunds are subject to our Return & Exchange Policy and Shipping Policy. Please refer to the dedicated policy pages for complete details before placing an order.

7. Intellectual Property

All content on this website, including text, product descriptions, images, logos, graphics, icons, page designs, layout, brand elements, and other materials, is the property of Farmilia or its licensors and is protected under applicable intellectual property laws.

Unauthorised use, copying, reproduction, modification, publication, distribution, or commercial exploitation of website content is strictly prohibited.

8. User Conduct

You agree not to use the website for any unlawful, harmful, fraudulent, abusive, or prohibited activity, including:

• Attempting to gain unauthorised access to our systems, accounts, servers, or website functionality.
• Misusing website content, product information, images, brand assets, or services.
• Providing false, misleading, incomplete, or inaccurate information while placing orders or contacting us.
• Interfering with website security, performance, checkout, payment processing, or user experience.
• Using the website in a way that may harm Farmilia, our customers, service providers, or business operations.

9. Limitation of Liability

Farmilia shall not be held liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, services, delivery partners, payment gateways, or third-party platforms.

To the maximum extent permitted by law, our liability for any claim shall be limited to the amount paid by you for the relevant product or order giving rise to the claim.

10. Third-Party Services

Our website may use third-party services such as Shopify, payment gateways, courier partners, analytics tools, marketing tools, or external links. These third parties may have their own terms and policies, and Farmilia is not responsible for their independent practices.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Rajasthan, India.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at: